If you are in the Toronto area, there is a communication workshop coming up soon that you may want to go to. BRASI is sponsoring a one-day workshop and I will be doing the training. For more information please follow this link to the BRASI website. IF interested, register through BRASI.
(Aftab Khan is the contact person there).
Thanks! I am on vacation for a week so am unable to respond to any questions until I get back on the 17th.