{"id":501,"date":"2007-01-29T00:39:00","date_gmt":"2007-01-29T00:39:00","guid":{"rendered":"http:\/\/www.communicationcoach.ca\/blog\/?p=501"},"modified":"2015-05-19T10:50:43","modified_gmt":"2015-05-19T14:50:43","slug":"detecting-lies-and-insincerity","status":"publish","type":"post","link":"https:\/\/www.communicationcoach.ca\/blog\/detecting-lies-and-insincerity\/","title":{"rendered":"Detecting Lies and Insincerity"},"content":{"rendered":"

It\u2019s a terrible subject, I know, but it is a reality to be reckoned with in our daily business and social lives. In business we may meet a dishonest sales person, a customer trying to cheat their way to a complimentary item, the manipulative opposing team member in negotiations. In our daily life, think blind date, \u201cfriendly\u201d neighbour, and some teenagers. <\/span><\/p>\n

Lie detection is not an exact science<\/em><\/strong>, or else our courts would have a much swifter and more accurate delivery system of justice. However, there are some clues that we can pay attention to, and keep a mental file on certain people and their behaviours. Observation is the key here, but don\u2019t jump to conclusions based on one gesture or comment! Look for synchronicity, or lack thereof.<\/span><\/p>\n

If we follow the 3V Communications<\/i><\/b> philosophy, we should look at 3 areas: verbal, vocal, and visual cues.<\/span><\/p>\n

Verbal cues:<\/span><\/u><\/b><\/p>\n

Stammering e.g. Uh\u2026ah\u2026uhmm\u2026well\u2026<\/span><\/p>\n

Illogical order of a story, with \u201cforgotten\u201d details<\/span><\/p>\n

Nonsense<\/span><\/p>\n

Start and stop stories<\/span><\/p>\n

Too many \u201cneat\u201d details that you didn\u2019t ask for <\/span><\/p>\n

Sounds too well prepared or rehearsed <\/span><\/p>\n

Vocal cues: <\/span><\/u><\/b><\/p>\n

Hesitating, shaky voice<\/span><\/p>\n

Inconsistent pitch. Sharp rises in tone<\/span><\/p>\n

Fast speed, then long pauses <\/span><\/p>\n

Unemotional. Could be rehearsed<\/span><\/p>\n

Visual Cues:<\/span><\/u><\/b><\/p>\n

Face<\/span><\/b> \u2013 blushing, or flushing<\/span><\/p>\n

Nose<\/span><\/b> \u2013 touching or rubbing the side (i.e. not a natural scratch)<\/span><\/p>\n

Hands<\/span><\/b> \u2013 closed palms, or hiding palms or entire hands under the table or in pockets. (Note: open hands have traditionally meant \u201cno weapons\u201d, open communication, friendliness, trust)<\/em><\/span><\/p>\n

Eyes<\/span><\/b> \u2013 lack of eye contact, or darting glances back and forth, or looking up and to the right, which can mean \u201cvisually constructing something\u201d<\/span><\/p>\n

Mouth<\/span><\/b> \u2013 weird smile, especially with closed lips. Showing teeth usually is more genuine. Closed lips are a sign of a forced smile. Also hiding or covering the mouth is a non-verbal cue of \u201ccovering\u201d the lie<\/span><\/p>\n

An awkward laugh<\/b> is also a sign of embarrassment, nervousness or deceit <\/span><\/p>\n

The lesson here is to pay attention to people you meet and do business with, and try to make yourself observe more each day. Look for synchronicity between the 3Vs and the chances are higher that you will find the truth, in any situation. But remember, these things by themselves are not \u201csmoking guns\u201d. Follow up as you see fit, but keep your cool, in case you are wrong! Good luck detective!
\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

It\u2019s a terrible subject, I know, but it is a reality to be reckoned with in our daily business and social lives. In business we may meet a dishonest sales person, a customer trying to cheat their way to a complimentary item, the manipulative opposing team member in negotiations. In our daily life, think blind […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[544,533,534],"tags":[540,806,805],"class_list":["post-501","post","type-post","status-publish","format-standard","hentry","category-body-language","category-interpersonal-communications","category-professional-communications","tag-3v-effect","tag-insincerity","tag-lies"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/comments?post=501"}],"version-history":[{"count":2,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/501\/revisions"}],"predecessor-version":[{"id":1218,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/501\/revisions\/1218"}],"wp:attachment":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/media?parent=501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/categories?post=501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/tags?post=501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}