Some people are curious about what prompted my last blog re: communicating with the bank. There were 2 prompts: The first one is that I used to work at a financial institution doing Customer Service and Collections, so I know how important money is to people. I also know that I would favour the nicer, friendlier people first! Oh yes, I said it. Despite what you may hope, we would always help out the cooperative person or give them a break. Relationship is everything. Communication skills are super-important in building relationship.<\/p>\n
The other prompt is that I had a great relationship with a banker, and he helped me get a good line of credit, great interest rates, and took a chance on me when I told him of my entrepreneurial aspirations. He helped me a lot. However this week when I went into my bank to set up a new account I found out that he recently moved departments. Guess what? I got bounced around for 2 days and between 4 people before I (maybe<\/em>) got settled into a new account manager. Now I did my best to establish and build rapport, but I guess I won’t know 100% until the next visit. I am looking forward to it!<\/p>\n","protected":false},"excerpt":{"rendered":" Some people are curious about what prompted my last blog re: communicating with the bank. There were 2 prompts: The first one is that I used to work at a financial institution doing Customer Service and Collections, so I know how important money is to people. I also know that I would favour the nicer, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[536,533,534],"tags":[795,556,794],"class_list":["post-472","post","type-post","status-publish","format-standard","hentry","category-customer-service","category-interpersonal-communications","category-professional-communications","tag-bank","tag-build-rapport","tag-relationships"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/comments?post=472"}],"version-history":[{"count":2,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/472\/revisions"}],"predecessor-version":[{"id":1169,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/472\/revisions\/1169"}],"wp:attachment":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/media?parent=472"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/categories?post=472"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/tags?post=472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}