Before I returned to Japan for the second time this last November,\u00a0 I shopped around for a new digital camera, since the last time I was there I broke my other one.\u00a0 It was July 4th 2008, Canada Day<\/i>, and I was in Kyoto with a few foreign teachers, including my Canadian buddy Andrew.\u00a0 We drank a ton to celebrate the occasion,\u00a0 and around midnight as I was taking a photo or perhaps trying to shut the camera off, I dropped it.\u00a0 It hasn’t worked since.\u00a0 Luckily I didn’t lose any pictures off of it, but the zoom lens is permanently stuck halfway out.<\/p>\n
Early November 2010 I looked around at some different camera shops, and when I went into Black’s <\/b><\/i>near Yonge\/St. Clair I was happy with the customer service I was given.\u00a0 A nice young lady answered my Qs, even though I didn’t buy anything that afternoon.\u00a0 The point is I returned to that store based on my memory of the service and of course the cameras.\u00a0 When I returned to the store a few days later I was helped out by a very knowledgeable salesguy.\u00a0 He was able to answer my Qs easily.\u00a0 When he introduced himself as “Ace” I almost laughed, thinking he was joking.\u00a0 Maybe it was a college nickname I thought.\u00a0 But in the end apparently that is his name and he was a great salesman, nothing like Jim Carrey at all!<\/p>\n
Not only did he help me pick the right camera for my needs, but he even pointed out matching products that were on sale that I wanted, like a camera pouch and memory card, and in the end threw some things in for free.\u00a0 I was also told that if I so chose I could come back to the store for a 1-hour tutorial on the camera’s functions, which I took him up on.\u00a0 A couple days later Ace showed me the ropes of the new camera by demonstrating the features in the store.<\/p>\n
I for one can say that I was even happier with my purchase afterward because not only did I believe I had a great camera, but I also believed I got a good deal too.\u00a0 Having a friendly and attentive C\/S or sales rep help you is a total bonus, as it reinforces your feeling that you the customer made the right choice not just with the product, but with the store itself.<\/p>\n
I spent a couple weeks in Japan, and I took a ton of photos and videos with my new camera.\u00a0 I drank almost every evening too, but I didn’t drop the camera this time.\u00a0 Perhaps my dexterity is improving, or perhaps it’s because I didn’t make it down to Kyoto this time to see Andrew.\u00a0 (LOL)<\/p>\n
Upon my return, when I needed to get photos printed off, do you know where I went?\u00a0 Of course – the same Black’s Photography<\/b><\/i> store.\u00a0 I didn’t see Ace working there that day, but I ran into him crossing the street another day and he remembered me and smiled and waved.\u00a0 I liked being remembered.\u00a0 Don’t you?\u00a0 It makes you feel special, if only for a brief moment.<\/p>\n
Thanks Ace, and thanks Black’s Photography<\/b><\/i>!\u00a0 I will be coming back to your store.<\/p>\n","protected":false},"excerpt":{"rendered":"
Before I returned to Japan for the second time this last November,\u00a0 I shopped around for a new digital camera, since the last time I was there I broke my other one.\u00a0 It was July 4th 2008, Canada Day, and I was in Kyoto with a few foreign teachers, including my Canadian buddy Andrew.\u00a0 We […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[536],"tags":[656,554],"class_list":["post-41","post","type-post","status-publish","format-standard","hentry","category-customer-service","tag-blacks","tag-sales"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":1,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/41\/revisions"}],"predecessor-version":[{"id":744,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/41\/revisions\/744"}],"wp:attachment":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/media?parent=41"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/categories?post=41"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/tags?post=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}