{"id":1520,"date":"2022-10-17T10:06:28","date_gmt":"2022-10-17T14:06:28","guid":{"rendered":"http:\/\/www.communicationcoach.ca\/blog\/?p=1520"},"modified":"2022-10-17T10:07:46","modified_gmt":"2022-10-17T14:07:46","slug":"the-human-experience-of-customer-service","status":"publish","type":"post","link":"https:\/\/www.communicationcoach.ca\/blog\/the-human-experience-of-customer-service\/","title":{"rendered":"The Human Experience of Customer Service"},"content":{"rendered":"\n<p>Let&#8217;s talk Customer Service Experience! Join me Ric Phillips and Jason Agouris of iTristan Media Group as we delve deep into how we humans respond to customer experience, especially in a world of digital products for business.  If you work in customer service, or run a small business, this video is for you, especially if you are (considering) using AI and chatbots to assist the customer experience.  <\/p>\n\n\n\n<p>YouTube Video: <a href=\"https:\/\/lnkd.in\/gzQ6Z4RC\">https:\/\/lnkd.in\/gzQ6Z4RC<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let&#8217;s talk Customer Service Experience! Join me Ric Phillips and Jason Agouris of iTristan Media Group as we delve deep into how we humans respond to customer experience, especially in a world of digital products for business. If you work in customer service, or run a small business, this video is for you, especially if [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1521,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[536,534,564],"tags":[586,579,548],"class_list":["post-1520","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service","category-professional-communications","category-videos","tag-coaching-training","tag-customer-behaviour","tag-customer-service"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.communicationcoach.ca\/blog\/wp-content\/uploads\/2022\/10\/digBiz-podcast-customer-exp.png?fit=1199%2C597&ssl=1","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/1520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/comments?post=1520"}],"version-history":[{"count":2,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/1520\/revisions"}],"predecessor-version":[{"id":1523,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/posts\/1520\/revisions\/1523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/media\/1521"}],"wp:attachment":[{"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/media?parent=1520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/categories?post=1520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.communicationcoach.ca\/blog\/wp-json\/wp\/v2\/tags?post=1520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}