There is nothing like a tailored, personal coaching or team-training program to advance communication skills quickly and effectively.  Below is a menu of popular topics that you can choose from in order to build your personal/team program.  It’s just like ordering at a buffet!  If you don’t see what you need, just let us know. 

Accent Reduction – perfect for immigrants, ESL students and overseas working professionals who need to communicate clearly and confidently at work in English as a second language.  

Assessments – We run a full assessment of all our clients, to gauge current interpersonal, professional and if necessary English as a second language communication skill-sets.  We also create industry-specific assessments to help organizations with the hiring and recruiting process. 

Business English – hone your ESL communication skills at work using industry-specific vocabulary, North American best practices for office communications, meetings, presentations, emails, phone calls, cultural understanding, etc. so you can bridge the gap quickly and smoothly.

Body Language – being observant and correctly interpreting the right cues and clusters will give you an edge in your meetings, interviews, presentations, negotiations, and social functions like parties and dates.  Once you understand the power of visual communication, you can control your message that you want to send out. 

Charisma - leaders have it, others want it.  Developing your personal charm and charisma through communication training will help you both interpersonally and professionally to make connections, be memorable, be respected and interesting to others.

Confident Communications – build confidence, build success.  Build greater self-awareness and self-esteem; develop confident visual, verbal and vocal communication habits that last and that impact how you feel, act, look, sound and relate to others. 

Conflict Management – be able to detect and diffuse conflict and aggressive behaviour, and manage it professionally when it does happen to you.  Be assertive without being aggressive.

Cultural Understanding & Integration – New immigrants may need to be trained in the expected cultural norms and practices of the Canadian office, including informal language used by friends, clients and colleagues. 

Customer Service Training – protect your company's front-line by having proper customer service training.  Customer loyalty is hard to come by these days, so protect your brand and help yourself or your staff deal with customers and difficult conversations. 

Entrepreneur Essential Communication Skills – every successful entrepreneur must be an excellent communicator. You have to network, make friends everywhere, hire and work with different people on staff, sell yourself and your product/service, present your plan, run smooth meetings, be a leader with vision and a manager with confidence and control, and a lot more.  What are your weaknesses?

E.S.L. (English as a Second Language) – help yourself or your employees get to the next level of English language proficiency.  Relate to and deal better with clients, colleagues and friends.  Improve grammar, writing, idioms & slang, advanced vocabulary, clearer speaking, cultural references, and more.

Family Communication Coaching – help your family understand each other, relate better, reduce stress and arguments, and communicate clearly what you want and need from each other. 

First Impression Management – it takes just a few seconds for someone to make up their mind about you.  If you want to make a winning first impression each time you meet people, learn the keys and rules to first impression management.

Influence and Persuasion – this is not manipulation; this is learning how to talk smoothly without arguments to get others to buy in to your ideas and suggestions.  Persuasion is used effectively in sales, presentations, seminars, negotiations and everyday informal conversations to get people to understand the benefits of following your way. 

Interview Preparation – if you have an important interview coming up, why not arrange a mock interview first?  Bring your resume, cover letter and any relevant details about the company or industry you are applying to, and we can find out if you make a good first impression and sell yourself convincingly and genuinely in the interview. 

Leadership & Management Training – how do leaders get people to understand and follow their vision?  Develop charisma and clear communications, plus increase your understanding of how different people communicate.  Great for managers, directors, supervisors, other executives and professionals. 

Listening – a great communicator is a great listener.  Develop real active listening that goes beyond paraphrasing and nodding.  Without listening you may be just a talker!

Meetings – run smooth successful meetings that people enjoy attending and do not fall asleep in.

NLP (Neuro-Linguistic Programming) Fundamentals – this is the art and science of understanding (mis-)communication, how people interpret information, how to build rapport and relate to anyone on their terms, how to condition yourself to be a more effective communicator, and how to use influencing words and phrases to persuade people with less resistance. 

Networking – if you are a bit shy or reserved, or a new job-seeker, and have a hard time making your networking or social functions productive, then you need to learn how to turn it around so you can maximize your time and build useful contacts quickly.

Public Speaking & Presentations – whether you are giving a speech or running a meeting, whether it is for business or not, developing a great speaking voice, along with a properly organized speech/presentation will make people listen to you and you can enjoy the spotlight.  Great for business leaders, managers, entrepreneurs, MCs, hosts, etc. 

PowerPoint Repair – have you recently been bored to death at someone’s PowerPoint presentation?  Do not make the same mistake yourself.  Learn how to make effective presentations with PowerPoint. This is not a technical course, it is based on the rules of effective communication and how to relate to your audience and stay dynamic and relevant throughout your presentation.  

Rapport-Building Techniques – building rapport means getting people to feel comfortable with you.  When that happens they trust you and what you say more, and they open up to you as well.  This is very beneficial at interviews, on dates, in meetings and networking functions, etc.  Rapport-building is a natural thing that happens, but we teach you how to make the magic happen quickly and covertly. 

Sales Fundamentals – you don’t have to be a sales representative to learn how to sell yourself and your ideas more effectively.  We are all in the business of sales.  We all are selling something to someone all through the day.  Learn to be more convincing in conversations.

Singles Communication Training – master the dating world!  Learn how to project the right image online and off, on dates and at parties.  Understand how the opposite sex interprets your communication (online and off) and fix the mis-communications so you can be genuine, fun and find the right person for you.  Mastering your personal communications is vital. 

Small Talk – learn the art of what to say and not to say, how to start a conversation, and what to pay attention to. 

Writing – improve your writing, whether it is for academic or business purposes.  Essays or reports, blogs or business proposals. 

Did you find what you were looking for?  Please contact us to discuss your needs or to set up a free consultation.  CLICK HERE: