Tag Archives: Dale Carnegie

Transfer Worker from China gets Speaking Award

Hello everyone,

I would like to share an email I received today from Grace, one of my private coaching clients here in Toronto.  (I have her permission to share this.)  Before I do I just want to give you a little background on her.  She has been transferred here from Shanghai, China, and works for a large financial institution.
In addition to working with me to improve her business English (which by the way is already really good) I coach Grace on interpersonal and professional communication skills.

Currently Grace is enrolled in a fun, dynamic Dale Carnegie course, which I fully support.  However, I had the opportunity and ability to take her DC training further, by adding to what she was learning and advising her on how to improve her public speaking.  (There are advantages to one-to-one training over large group workshops, right?) 

Here is the unedited email I received today:

Thanks a lot, Ric!

I can’t wait to share the great news with you that I won the
Breakthrough Award yesterday at my Carnegie’s class!

I did restructure my story as you suggested and applied the body
language you taught me. My classmates were very impressed and voted
me as the winner of the night. I think the credit goes to you.
Without your help and inspiration, I would never get there. Thanks
so much!!!



No Grace, thank YOU for being a hard-worker and a brave public speaker in English as a second language.  It is not easy.  Keep up the good work in your DC class as well as in our coaching sessions!

Coach Ric

Confidence is Competence!

They are twins. They are the flip side of a coin. As you build up your belief in yourself to do something you gain the nerve to do it. Once you do it or attempt to do it you start to notice what you are doing right, that it wasn’t as bad as you had imagined it, and that maybe next time will be even better.

As you feel more competent at the activity you start to believe more in your ability to improve and maybe even get good at it. This gives you more confidence, even if it is mostly visualization at the beginning. So I could go on with this email but I think you can see my point. The confidence leads to taking more chances and doing things better, so that increases competence, and the increased competence increases your confidence. It will radiate out of you.

Dale Carnegie said it best: Do the thing that you are afraid of. That is the one sure way of conquering your fear! (He was talking about public speaking, but it can be related to many things).

Until next time!