Monthly Archives: August 2010

Building Confidence, Building Success

In order to be a success in life you need confidence: that self-trust and self-assurance that guides you through your decisions. You can now remove the self-doubt and learn how to control negative thoughts that you have about yourself, and also deal with outside negativity. Nothing will ever hold you back again after you master your own self-esteem and raise your confidence levels!  Ask about the personal coaching program called Communicating Confidence Inside & Out:  How to Build Confidence, Be Assertive and Succeed!

If you prefer studying at home for almost no cost, then you could also check out the ebook on the same subject on our STORE page. It will help you understand, then build your personal and professional confidence from the comfort of your own home.  Take a peek!  🙂

Winning Body Language

Hello my friends,

Recently I have had the pleasure of reading a new book on body language and presentation skills that I found most interesting and useful for improving my client’s professional communications.

Many leaders know the feeling of talking yet no one is listening! Often, it is not the actual words causing the audience to tune out, but the way the words are being communicated.

Last week I sat down over a coffee with the author, Mark Bowden, and we discussed the need for effective communication skills and specifically some of the main points in his book. Mark is a world-renowned body language expert and the creator of TruthPlane, a unique communication and presentation training used by Fortune 50 companies, CEOs and G8 Leaders. His new book Winning Body Language explains how we mainly rely on nonverbal communication to determine what we think someone else’s intentions are when they communicate to us.

Here are the top three techniques from Mark’s book on presenting body language that will help you make your intentions clear, and gain trust and attention when you speak.


When speaking, step away from the podium; when sitting at a meeting, pull your chair back from the table to display more of your body. Your audience’s instinctual “Reptilian” brain and emotional “limbic” brain need to see your body to make a decision about what your intentions and feeling may be towards them. The less information they see, the more they simply make those feelings and intentions up, and tend to default towards the negative. Simply speaking, being open indicates honestly and trust. Hiding parts of your body indicate deception and danger to the primitive brain.


Place your hands in the “TruthPlane”, the horizontal plane that extends 180 degrees out of your navel area, to display that you can be trusted. This is a very vulnerable area of your body so to bring an audiences’ unconscious attention to it makes them (and you!) feel like you are very confident. This is a simple technique that you can incorporate right now to enhance your meetings and presentations.


Show your palms open with nothing in your hands, to let others know that you mean no harm and are speaking for their benefit. This gesture is universally recognized across the world as “friendly”. So, when someone else is speaking keep your hands in the TruthPlane so that they understand you are open to what they are saying too.

For more information on Mark Bowden, TruthPlane and his new book Winning Body Language, I have attached his contact information below:

Mark Bowden

– Coach Ric

How to Write an Effective Email by Susan Adams

How to write an effective e-mail
by Susan Adams,
Monday, August 9, 2010
provided by forbes

Get to the point, keep it short, and assume it’s public, say the experts.

In July 2008, South Carolina Gov. Mark Sanford e-mailed his Latin lover, praising “the erotic beauty of you holding yourself (or two magnificent parts of yourself) in the faded glow of night’s light.” That now-public note is just the latest example of how even the most politically savvy pro can be an idiot when it comes to electronic mail.

Cardinal rule numero uno: Assume that e-mail is public. Even if you’re sending it over a secure server or to an account you think you’ve set up in secret, if people want to read your notes and share them with the world, they will.

Despite e-mail’s growing ubiquity, few have mastered the art of writing an effective one. In an effort to compile some pointers on how to do so, we consulted three experts: Will Schwalbe, co-author with David Shipley of Send: The Essential Guide to Email for Office and Home; Mark Hurst, author of Bit Literacy: Productivity in the Age of Information and E-mail Overload; and Peter Post, one of the directors of the Emily Post Institute and author of five books on etiquette.

Evidence that the dos and don’ts of e-mail have yet to solidify: The experts disagree on several pertinent points. While Peter Post insists on polite salutations (“Dear Mr. or Ms.”) and courteous endings (“Sincerely”) and recommends always using an e-mail signature at the end of a business note, Hurst says none of that matters. “Is he set up to run a steam-powered computer and read through his monocle?” Hurst sniffs.

For his part, Post says emoticons have no place in business e-mail. On the contrary, say both Hurst and Schwalbe; because irony and humor are so frequently misconstrued in e-mail notes, the emoticon offers a quick, effective way to convey feelings. “Emoticons are necessary,” Hurst maintains, “because there is no subtlety in e-mail, and jokes do not transmit well.”

Quibbles aside, there are e-mail rules on which our experts agree. Among the most important: Get to the point immediately. Keep your notes as short as possible. Avoid extended blocks of text by breaking up your writing into short paragraphs or bullets. And keep in mind what we all already know: Everyone is busy and gets too much e-mail.

One more caveat: When you receive a rude or angry note, do not reply right away. Negative emotions can escalate all too quickly in e-mails. “Just delete it,” advises Hurst to those who receive a cranky missive.

Or here’s a novel idea: Pick up the phone.